Privacy Policy — go177 Data Protection and Your Rights

1Who We Are

go177 (referred to in this policy as "go177", "the Platform", "we" or "us") operates the online gaming and sports betting platform available at go177.fun. This Privacy Policy sets out our practices regarding the collection, use, storage and disclosure of personal information provided by players ("you") when using our platform.

go177 is the data controller for the personal information you provide during registration and ongoing use of the platform. If you have any questions about how your data is handled, please contact our support team at [email protected].

2Personal Data We Collect

go177 collects personal information at different points in your journey with the platform. The categories of data we collect are described below.

Registration Data

When you create a go177 account, we collect the information you provide including your mobile number, chosen username and password. We may also collect additional verification details if requested during identity checks.

Account Activity Data

As you use go177, we automatically record information about your activity. This includes your deposit history, withdrawal requests, betting history across Sports, Casino, Slots and Bingo, bonus claims, game session duration and login timestamps. This data is used to manage your account balance and resolve any disputes accurately.

Device and Technical Data

When you access go177 through a browser, we may collect technical information such as your device type, operating system, browser version, IP address and approximate location derived from your IP. This information is used for fraud prevention and to ensure the platform functions correctly on your device.

Identity Verification Data

If you are requested to complete identity or age verification, go177 may collect copies of government-issued identification documents such as your CNIC or passport. This data is stored securely and used only for the purpose of verifying your identity as required by our platform policies.

3Why We Collect Your Data

go177 only collects personal data that is genuinely necessary for operating your account and delivering the platform services. The specific purposes for which we use your data are:

• Account management: To create and maintain your go177 account, process your deposits and withdrawals in PKR, and keep an accurate record of your balance and transaction history.
• Identity and age verification: To confirm that all players using go177 are aged 18 or above and that the account belongs to the person who registered it.
• Fraud prevention and security: To detect and prevent unauthorised access, bonus abuse, multiple account creation, payment fraud and any other activity that violates our Terms and Conditions.
• Customer support: To investigate and resolve queries, disputes or complaints raised through our support channels. Having your account history allows us to provide accurate and timely assistance.
• Platform improvement: To analyse how players use different sections of go177 — including Sports Betting, Casino, Slots and Bingo — so we can improve performance, fix issues and develop features that genuinely benefit Pakistani players.
• Promotions and communications: To send you information about bonus offers, PSL season promotions, cricket series specials and platform updates that are relevant to your account. You can opt out of marketing messages at any time.
• Legal and compliance obligations: To meet any applicable data retention, anti-money laundering or fraud reporting obligations that go177 is required to observe.

4Payment Data and Financial Information

go177 processes all transactions in PKR using the payment methods available on the Deposit page. The way we handle payment data is designed to protect your financial information at every step.

• go177 does not store your full JazzCash mobile number PIN, Easypaisa wallet PIN, bank account password, or full card number at any point. Payment transactions are processed through encrypted, tokenised payment gateways.
• When you make a deposit via Raast, Bank Transfer or any other supported method, go177 retains only the transaction reference number, amount, date and time. This is necessary to match your deposit to your go177 account balance and to resolve any payment queries.
• Withdrawal requests are processed back to your registered payment method. The routing details used for this process are handled securely and are not visible to go177 support staff in full.
• Payment data is retained for the period necessary to comply with financial record-keeping obligations. After this period, it is securely deleted or anonymised.

5Cookies and Tracking Technologies

go177 uses cookies and similar technologies to provide a functional, secure and personalised experience on the platform. Here is a clear breakdown of what we use and why.

Essential Cookies

These cookies are required for the platform to function at a basic level. They keep you logged in to your go177 account during a session, remember your language and display preferences, and ensure that security features like session timeouts work correctly. You cannot opt out of essential cookies while using the platform.

Analytics Cookies

go177 uses analytics tools to understand how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter difficulties. This data is aggregated and anonymised; it does not identify you personally. It helps us improve the go177 experience for Pakistani players over time.

No Third-Party Advertising Cookies

go177 does not use third-party advertising networks or allow external ad trackers to place cookies on your device through our platform. Your browsing activity on go177 is not shared with advertisers.

Managing Cookies

You can control and delete cookies through your browser settings at any time. Blocking essential cookies may affect your ability to log in or use certain features of go177. For most players, the default browser cookie settings work well with the platform.

6Data Sharing and Third Parties

go177 does not sell, rent or share your personal data with third parties for their own marketing or commercial purposes. We only share data in the specific, limited circumstances described below.

• Payment processors: When you make a deposit or request a withdrawal, go177 shares the minimum necessary transaction data with the relevant payment processor — such as the JazzCash, Easypaisa or Raast gateway — to complete the transaction. These processors handle your data under their own security standards.
• Identity verification providers: If you are required to complete an identity or age check, your verification documents may be processed by a third-party verification service. This service acts on go177's behalf and is bound by data protection obligations.
• Game software providers: The Casino, Slots, Slot Games and Bingo titles available on go177 are provided by third-party game studios. These providers receive game session data — such as stake amounts and outcomes — to ensure the integrity of their games. They do not receive your personal contact details.
• Legal and regulatory requirements: go177 may disclose personal data if required to do so by applicable law, legal process or to protect the rights and safety of go177, its players or others. We assess each such request carefully before any disclosure is made.
• Fraud and crime prevention: In cases of suspected fraud, money laundering or other financial crime, go177 may share relevant data with appropriate authorities or financial institutions as permitted and required.

7Data Retention

go177 retains your personal data for as long as your account is active and for a reasonable period afterwards to meet our legitimate operational and legal obligations. The general approach to retention is as follows:

• Active accounts: All account data is retained for the full duration that your go177 account remains open. This includes your registration details, transaction history, betting records and any correspondence with support.
• Closed accounts: When an account is closed — whether at your request or by go177 — personal data is retained for a minimum period required by applicable financial and anti-fraud regulations before being deleted or permanently anonymised.
• Verification documents: Identity documents submitted for verification are retained only as long as necessary for the purpose they were collected and are then deleted securely.
• Transaction records: Financial transaction records are typically retained for a longer period in line with standard financial record-keeping practices, even after account closure.

When data is no longer required and the retention period has elapsed, go177 deletes or permanently anonymises it so that it can no longer be linked back to an identifiable individual.

8Your Rights Over Your Data

As a go177 player, you have meaningful rights over your personal information. These rights can be exercised by contacting go177 support at any time.

• Right of access: You can request a copy of the personal data that go177 holds about you. We will provide this in a clear format within a reasonable timeframe.
• Right to correction: If any personal information held by go177 is inaccurate or out of date, you can ask us to correct it. For example, if your contact details have changed, you can update them through account settings or by contacting support.
• Right to deletion: You can request that go177 deletes your personal data. We will honour this request where we are not legally required to retain the data. Transaction records and fraud-related data may need to be retained for a minimum period regardless of a deletion request.
• Right to restrict processing: You can ask go177 to restrict how we use your data in certain circumstances — for example, while a dispute is being investigated.
• Right to opt out of marketing: You can withdraw your consent to receive promotional messages from go177 at any time. This will not affect your account access or your ability to receive important account-related communications such as deposit confirmations and withdrawal notifications.

To exercise any of the above rights, contact our support team. We will acknowledge your request promptly and complete it as quickly as reasonably possible. In most cases, data requests are handled within a few business days.

9Security Measures

go177 takes the security of your personal data seriously and has implemented a range of technical and operational measures to protect it from unauthorised access, loss or misuse.

• Data transmitted between your device and go177 is protected using TLS encryption. This means that your login credentials, payment references and account data are encrypted in transit.
• Passwords stored by go177 are hashed using modern, one-way algorithms. go177 staff cannot see your password in plain text.
• Access to player data within go177's systems is restricted to authorised personnel only on a need-to-know basis. Support agents see only the information required to assist with your specific query.
• go177 systems are monitored for suspicious activity. Automated alerts flag unusual login patterns, payment anomalies or access attempts from unrecognised devices.
• In the event of a data security incident that poses a risk to your personal information, go177 will notify affected players and take immediate steps to contain and resolve the incident.

10Minors and Under-18 Protection

go177 is strictly an adult platform for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If a minor has registered on go177 without truthful age confirmation, the account will be suspended immediately upon discovery and the matter handled in accordance with our Terms and Conditions.

Parents and guardians are encouraged to use parental control software and browser-level restrictions to prevent minors from accessing online gaming platforms including go177. If you believe a minor has accessed go177 using your details or has created their own account, please contact our support team immediately so the account can be suspended and any data associated with the minor can be removed.

11Updates to This Privacy Policy

go177 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer, or applicable legal requirements. When we make material changes, we will update the Last Updated date at the top of this page. Where appropriate, we will also notify registered players directly.

We encourage you to review this page periodically so you are always aware of how your data is being handled. Your continued use of go177 after an updated policy has been published means you accept the changes described. If you disagree with any update, you can request account closure by contacting support.

Minor editorial changes — such as corrections to grammar, spelling or formatting — may be made without specific notification, though the Last Updated date will always reflect the most recent revision.

12Contact Us

If you have any questions, concerns or requests related to this Privacy Policy or the way go177 handles your personal data, please get in touch with our support team. We are committed to responding promptly and resolving any privacy-related concerns as quickly as possible.

You can reach the go177 support team by email. Our privacy contact address is:

For general platform questions, account issues or payment queries, the same support address handles all player requests. Our team is familiar with go177's Privacy Policy and can assist you with data access requests, corrections, deletions and opt-out preferences.